Privacy Policy

We collect information you provide directly to us, including your name, email address, phone number, requested vehicle, and pickup and return dates when you submit a booking or contact form. When you rent a vehicle, we may also collect driver's license, insurance, and payment information.

We use your information to: respond to and fulfill your booking and contact requests; send you transactional confirmations and updates by SMS and email; process rentals and payments; provide customer support; and comply with legal obligations.

By providing your phone number and email and submitting a request, you consent to receive booking-related text messages and emails from us. Message and data rates may apply. You can opt out of non-essential communications at any time by replying STOP to a text or contacting us directly.

We do not sell your personal information. We may share information with trusted service providers who help us operate our business — such as our customer-relationship and messaging platform (GoHighLevel) and our email provider (Resend) — solely to deliver the services you request. These providers are bound to protect your information.

We retain your information for as long as necessary to provide our services, fulfill rentals, comply with our legal obligations, resolve disputes, and enforce our agreements.

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

You may request access to, correction of, or deletion of your personal information by contacting us using the details below. We will respond in accordance with applicable law.

Our website may use cookies and similar technologies to operate the site and understand usage. You can control cookies through your browser settings.

Our services are not directed to individuals under 18, and we do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision.

Charles Harold Washington Jr d.b.a Auto-Hire STL
Downtown St. Louis, MO 63101
Phone: (314) 936-1837
Email: support@auto-hire.info